FAQ
Your Questions, answered
I can provide ongoing website maintenance & updates which can be discussed as a monthly service. Any bugs or fixes that relate specifically to the work I've provided will be fixed free of charge. Although, additional functionality or changes would require an additional quote and discussion.
24 - 48 hours. I'm typically very active and you can expect replies normally within a few hours or the next day.
For the fastest response, please contact me through my Discord service, or by direct message on Discord. Alternatively, you can contact me through email or the website contact form. My Discord Username is gfxdistrict.
I primarily use Discord as it’s the most efficient & convenient way to keep track of our messages together. You can contact me on Discord, by messaging "gfxdistrict" on discord, or through my discord server.
No, unless it's made clear and agreed upon beforehand. Please notify me and discuss any intention to resell any files or designs.
If you are looking for a website as the front face of your business without requiring major functionality, then Webflow is an ideal solution. Through the years we have experience using and building sites on a number of platforms - My best solution currently is Webflow, where I build a website specifically to help your goals and vision. For larger site projects that require a unique functionality and back-end system, then I am happy to support you on this using a front-end library such as React, Angular, Bootstrap 5 and Tailwind CSS.
This varies depending on the project scope and final deliverables. All web design projects and code/front-end development project files will be provided. For single one-off graphics: Original files, such as .PSD or .AI files, are not included in the pricing or freely distributed unless agreed beforehand.
Due to the high quality nature of the work, there will be no refunds issued.
Yes, the majority of my clients decide to pay me upfront at the fixed agreed-upon job quote. Although I do require a minimum of 50% deposit to be paid upfront and the remaining amount to be paid as we reach milestones or as the project is near completion.
I accept payments mostly through PayPal invoicing, or Cryptocurrencies supported through Coinbase. Such as Bitcoin, Ethereum or USDC.
Providing support and revision is an essential part of my mission to ensure you receive exactly what you set out to accomplish. Anytime you need a text change or have a question, simply send a message and I'll take care of it.
No problem! Send me a message and I will resend your access to the Dropbox folder containing the project files and resolve any issues for you.
For the fastest response, please contact me through my Discord service, or by direct message on Discord. Alternatively, you can contact me through email or the website contact form. My Discord Username is gfxdistrict.
I can provide ongoing website maintenance & updates which can be discussed as a monthly service. Any bugs or fixes that relate specifically to the work I've provided will be fixed free of charge. Although, additional functionality or changes would require an additional quote and discussion.
I primarily use Discord as it’s the most efficient & convenient way to keep track of our messages together. You can contact me on Discord, by messaging "gfxdistrict" on discord, or through my discord server.
24 - 48 hours. I'm typically very active and you can expect replies normally within a few hours or the next day.
